Silverline Security has safeguards and policies in place to make sure under protecting a home is not permittedAs I said, I work directly with those that were named in the complaint. I find that the accusations are horrific in nature. The mere fact that you are an anonymous writer should prove your claims are unsubstantiated and absurd. Clearly whomever wrote the compaint is someone who simply couldn't cut it at Silverline Security. It is a shame that instead of owning up with personal accountability you would anonymously post garbage. I'm going to stick with the title of the article states. SCAM!A Silverline salesperson came to my door to inform me that my previous security company Pinnacle has sold my contract to them and that they were going to upgrade my system free of charge and sign an agreement with them and pay the remainder of the Pinnacle contract off. Sounded great because Pinnacle wasn't living up to there contract. I cancelled with Pinnacle and received a final bill and faxed it to Silverline. For example, you can create rules to have the lights turn on when motion is detected, have your doors unlock when a smoke alarm goes off, and have a camera begin recording when a sensor is triggered.Some systems store recorded video locally on an SD card or a solid state drive, while others offer cloud storage.Locally stored video is a good choice for do it yourselfers on a budget, but you have to be careful not to Lunaoverwrite video you may need later.Cloud Pandostorage makes it easy to store and access recorded video, but Alarm Panel it can cost hundreds of dollars per year depending on your subscription.Some Motion Activated Camerasystems offer both cloud storage and local storage, Cove Alarm Paneland some provide a dedicated storage drive that gives you DVR capabilities with time lapse recording, which makes it easy to find a video event that took place at a specific point in time.All of the systems we've Cove Glass break sensortested feature an app that lets you use your smartphone as yourYoutube command center to arm and disarm the system, create rules, add and delete components, and receive push notifications when alarms are triggered.Most apps also allow you to do things like view live and recorded Appvideo, lock and unlock doors, indeedchange thermostat settings, and silence alarms.Some apps will even use your phone's location services to glassdoorautomatically arm and disarm the system according to your physical location.The more expensive systems usually come with a wall mounted Linkpanel that acts as a communicationsLink hub, with a touch screen display that allows you to do everything the app does.The display lets youLink communicate with a professional monitoringLink service when an alarm is triggered and view video from any of the installed security cameras.While many systems use wireless components that are installed using double sided tape, some high end systems use components that require professional Linkinstallation.I get a phone call later that week from Silverline asking me if I kept the old equipment, because they were not going to pay Pinnacle off and I needed to go back with them. What are you serious?They charged me two months of service and Pinnacle wants me to pay them two months of service to get reinstated.