senior alerts
I finally get a call from the top guy and we run through pretty much the same info and same troubleshooting again. Side note, anytime I reset the device it would kind of work for about 24 hours before issues returned, so it made it hard to immediately let him know if anything changed right then. SOLUTIONHe suggested that I get a Netgear router because he's noticed a lot of issues with TP Links, mine was only 3 months old and had the latest I know this is about to change AC standard. But I did. I got the Netgear AC1750. No improvement. Somewhere along the way they sent a replacement product and nothing got better. Skybell's support is an absolute joke. They are very nice, but they repeatedly failed to fully read my emails. I would give them very detailed information like, I did a speed test, under these conditions, and here were my results. And they would reply something like, here's an idea, do a speed test, here's how to do it, and let me know the results.